Mobile

Established since 2002, Ushindi Group is one of the most recognized mobile phones wholesaler / retailer based in Nairobi-Kenya

Together with a team of great employees, we have our name build up from a known company to market leader in mobile gadgets.

As a global organization, we will deploy the power and resources across all geographic and business boundaries for each of our customers, large or small.

We seek to become a true global marketing leader of the 21st century through our knowledge-based distribution of mobile and its components and value-added services.

We have customers in Uganda Tanzania, Rwanda, Zaire and Burundi

We treat all of our resellers as partners as we work together as a team. Everything (service, price and value) separates us from our competitors as we strive to achieve the highest quality in both our resources and our value-added services.

There are no hidden fees or policies, as everything i.e. final prices and return policies if any, will be disclosed to the customer before a purchase is made.

It is our responsibility to ensure that a customer understands what they are purchasing at a fair price. We are more than committed to being the number one seller to small and large groups of customers.

We have never let any of our customer’s down and we make every effort to make your purchase a pleasant one.

Customers guide before buying a phone

When you buy a phone you need to choose a network - safari COM, Celtel and telecom wireless. Each network is a collection of radio towers all over the country, linked together and transmitting people's conversations

The network should be the first thing you choose when you're starting out. Your choice of network will decide where you get good coverage, and how good the customer service is. Some networks have better coverage in particular areas than others, but customer service varies from day to day, depending on demand

Next, decide whether you want a pay as you go phone or a traditional contract arrangement.

Pre-pay, where you pay (usually by buying vouchers) before you make calls. There is no risk of a high bill, but sometimes this is an expensive option, adding vouchers can be inconvenient and you may run out of credit during an important call.

Pay as you go packages are useful if you only expect to use your mobile occasionally, and are cost effective if you expect to receive a lot of calls, but not to make many. But you should be aware that some companies set an expiry date on their credits, meaning that the credit must be used in the time allocated.

Contract - where you get a bill each month, but the call charges are usually lower, and there are more facilities offered.

With rental you pay a monthly fee in the same way as you would for a land line. Many monthly rental packages include some inclusive call minutes or talk- time

Before you commit yourself, check whether you can change contracts later as your usage and circumstances may change.

When you buy a phone, it is subsidized by the network or service provider, the higher your monthly fees the cheaper the phone will be. A mobile phone can be included 'free' when bought as part of a subsidized package, but without the subsidy even a basic model would cost at least £70, and you could pay £300 or more for the latest models with WAP access, GPRS and Bluetooth or other mobile data features. Expect to pay more for the handset with a pay as you go package because you are also getting a line but without a monthly rental charge and minimum contract.

There are lots of different phones to choose between

Some users are far more interested in gadgets than others, as a general rule you should get a phone with as many feature as you think you will need. If you think you need lots of features then there are plenty of mobile phones to suit you.

You should also be careful before opting for some of the pay-as-you go deals. Some use phones that skimp on features for the sake of cost cutting.

Look for a phone with good battery life, the phone should get you easily through a full day or weekend of normal use.

Alternatively you can also buy phones by their features, for example:
-camera
-Bluetooth
-Radio-FM
-Wi-fi
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By manufacturers
-Nokia
-Samsung
-Sony Erickson
-Motorola
-Blackberry